Claim

We explain what a claim is, what objectives it may have and how it is linked to the law. Also, what other meanings does the term have.

A man makes a complaint to an airline employee.
A claim is made before the responsible body or before the pertinent authority.

What is a claim?

A claim or claim It is a request, a complaint or a denunciation that is made with emphasis or insistence. The word derives from the verb claimcoming in turn from Latin I will claimwhich translates as “ask again” or “demand again.”

Complaints are part of everyday life. are made with the purpose of solving a problem or demanding a correction always before the responsible entity (for example, before a company that does not provide good service to its customers) or before the relevant authority (for example, the consumer protection office). The person who makes a claim is called claimant.

There are many ways and procedures to make a claim, depending on the context and the available means. There are telephone complaints, email complaints, complaints through a form or complaints made in person.

The right to complain is usually provided for in the law and its defense corresponds to both the claimants themselves and the State. In this way, any organization that systematically accumulates complaints can be sanctioned in defense of public well-being. This is why claims must be recorded in some way, so that there is proof that they were made and were not resolved or attended to.

See also: Customer service

Other meanings of the term “claim”

In other contexts, the word “claim” may have different meanings. For example:

  • Legal claim. In the legal field, a claim is a request made by a judge or some similar authority to law enforcement agencies to bring a fugitive into their presence.
  • Call between birds. In biology and specifically ornithology, the sound that birds of the same species make to call each other is called a call.
  • Hunter's claim. In the field of hunting and wildlife, a device or horn capable of imitating the sounds of animals, especially birds, is called a call. In this way they can be attracted and make the hunter's work easier.
You may be interested:  Origin of Law

Continue with: Complaint

References

  • “Claim” in the Language Dictionary of the Royal Spanish Academy.
  • “Radication of the word Reclamar” in the Online Spanish Etymological Dictionary.
Categories Law