Importance of Communication

We explain why communication at a social and individual level is important. Also, the benefits of communication and tips to improve it.

A woman is interviewed.
Communication is a fundamental activity of all living beings.
Summary of Contents

What is the importance of communication?

Communication is important because allows the exchange of information of various types, which makes it one of the fundamental activities not only of human beings, but of living beings in general. From sharing experiences and learning to coordinating joint actions, communication facilitates the collective completion of complex tasks and also promotes understanding, cooperation, empathy and peace.

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1. Key tool for social organization

Although most living beings communicate with each other in one way or another, in the case of human beings Communication constitutes the greatest tool available to the species. In fact, it is the trait responsible for humanity's enormous evolutionary success.

Thanks to communication, it is possible that a group of individuals can organize to jointly undertake a complex task, from hunting a wild beast or defeating a rival tribe to constructing a building or carrying out any other type of project. Therefore, It is a fundamental element in any form of society or organization: where individual failure prevails, communication allows for joint success.

See also: Social organization

2. Transmission and preservation of knowledge

communication guarantees that the experience and an individual's learning is not lost with their death, but that they can be transmitted and preserved for future generations through tools such as writing. In this way, it is not necessary to continually learn everything from scratch, but rather you can access prior knowledge that makes existence easier.

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In this sense, sciences, arts and history depend directly on communication. Likewise, the invention of technologies such as the printing press and even telecommunications respond to this same desire to circulate an idea among a large number of people.

See also: Written communication

3. Conflict resolution

Another important aspect of communication has to do with facilitate understanding and promote empathy and cooperation. Effective communication allows us to strengthen ties, clarify misunderstandings and provide a positive solution to conflicts.

Hence, communication skills are so valued in the work, social, political and even interpersonal spheres. Only a person with good communication skills can be an important piece in a group organization and assume leadership, conciliation, team building and even mass mobilization roles.

See also: Conflict resolution

In human groups, communication is essential for the creation of a feeling of belonging and one's own identity, as well as for generate positive interactions between people. The strength of relationships, emotional connection and the exchange of ideas are key pieces to this, and they all depend, to one extent or another, on the ability of individuals to communicate.

Whether in a couple, a family, an organization or a country, efficient communication is essential to guarantee harmony, peace and understanding. Without communication, there can be no emotional well-being.

5. Expression of emotions or feelings

Thanks to communication, human beings can express their inner world, that is, their feelings, emotions and concerns, which allows them to connect with other people and establish lasting and reciprocal bonds. In this way, you can also ask for help, transmit learning or alert others of danger, which results in collective benefit.

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Interpersonal relationships, in fact, are determined to a large extent by the ability and willingness of individuals to communicate: the people who get along best tend to have a wider range of communication.

Benefits of effective communication

Among the individual benefits of good communication skills are:

  • Greater fluidity in social, interpersonal, emotional and work relationships.
  • Greater efficiency when transmitting ideas, knowledge, perspectives, or making others receptive to what is said.
  • Greater capacity for conflict resolution, which translates into more stable relationships and better willingness on the part of others.
  • Greater leadership and negotiation skills.

Tips to improve communication

To develop and enhance communication skills, the following tips may be useful:

  • Cultivate verbal language. It is essential to read and write a lot, and make an effort to learn new words and understand complex ideas.
  • Give others due attention. Listening attentively and actively to others, in an empathetic and respectful way, favors positive feedback.
  • Clarify ideas before communicating them. It is impossible to effectively transmit a message that is unknown or that is not completely formulated, which is why mentally organizing the ideas you seek to convey can be very useful.
  • Be aware of non-verbal language. Gestures, intonation, hand gestures, all of these factors communicate continuously, and being aware of this allows for greater coherence and greater control over what is transmitted.
  • Practice public speaking. Preparing an exhibition for a public event is a good method to overcome your nerves and get used to the most challenging communication situations.

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References

  • Báez Evertsz, CJ (2000). Effective communication. Technological Institute of Santo Domingo.
  • From Miguel Pascual, R. (2010). Fundamentals of human communication. University Club Editorial.
  • O'Sullivan-Ryan, J. (1996). Human communication. Great contemporary communication issues. Andrés Bello Catholic University.

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